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Return and Refund Policy

Return Policy:

PeeBuddy offers complete trust and transparency on all the purchases with us to all our customers. 

Our products are non returnable. However, we do consider returns of purchased items under the following conditions: 

  • Wrong product

  • Expired

  • Damaged

  • Delayed beyond 15 days of delivery

In case of any of the above circumstances, the product purchased can be returned within 7 days of delivery. 

Before returning a product, please ensure that it is in good condition and not used.

Replacement/ Refunds:

We usually ship new products as replacement, once we get the returned ones.

If any user does not want replacement then they have to inform the same within 24 hours of placing the order. In this case we refund the amount to them. For prepaid orders, we either give them shopping points or refund to  their cards directly. For any other form of payment we issue cheque.

Cancellation Policy:

After placing the order, if user wishes to cancel, they should write to  [email protected] or call us/WhatsApp at: +91-9718866644 within 24 hours.